Return Management

Customers who shop online expect an easy, hassle-free experience, and having an efficient return management policy is an essential component in providing exceptional service. How your business handles returns will leave a lasting impression on customers, and a positive experience can make the difference between a returning customer and a bad review.

What do we do

We provide a return address in each country so your customers can easily send back returned goods. Ensuring an easy return process for customers solidifies trust in your commitment to creating a satisfying customer experience. While we take care of return management logistics, you take care of your business.


  • Allows businesses to recover a portion of costs associated with returns, by placing undamaged or refurbished goods for sale in secondary markets
  • Quick response to customer concerns through prompt product replacement or account credit
  • Better customer experience, which leads to higher retention rates

Visit us

Myslíkova 171/31
110 00 Praha
Czech Republic

VAT ID: CZ04978820

Contact us